Contact Us
Get in Touch
At Universal Outdoor Gear, we’re here to assist you with any questions, concerns, or feedback you may have. Whether it’s about an order, our products, or anything else, we’d love to hear from you!
How to Reach Us
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Email: ddeaton@gmail.com
Our primary method of communication. We aim to respond to all inquiries within 1-2 business days.
What We Can Help With
- Order status, tracking, or shipping inquiries
- Returns, refunds, or exchanges (see our Refund Policy for details)
- Product questions or suggestions
- General feedback about your shopping experience
Before You Contact Us
- Order Issues: Please have your order number ready for faster assistance.
- Returns: Check our Refund Policy for eligibility and instructions.
- Shipping Questions: Review our Shipping Policy for common answers.
Our Commitment
We value your time and strive to provide prompt, helpful responses. As a small team dedicated to bringing you the best outdoor gear, we appreciate your patience and understanding. If you don’t hear back within 2 business days, feel free to follow up—sometimes emails get lost in the wild!
Business Information
Universal Outdoor Gear
Email: ddeaton@gmail.com
Note: We operate online and do not have a physical storefront at this time.